Three ventures. One principle.
Each of our businesses exists to make some part of this industry easier to access, understand or use, and each is built AI-first, with people doing what only people can.
Claims.Company
- What it does
- Independent claims outcomes for UK insurers. The claim is the moment an insurer keeps its promise or breaks it. Claims.Company independently measures what happens in that moment, how a firm compares with the market, and what customers do afterwards.
- Who it serves
- UK insurers, and through them, everyone who ever makes a claim.
- How it lives the principle
- Analysis at machine scale. Human judgement where interpretation, context and industry trust are required.
ESMI / The Exchange
- What it does
- ITIL and ESM training, and The Exchange, the community platform built around it. Service management is how organisations keep their promises internally; ESMI teaches it, and The Exchange is where its practitioners sharpen each other.
- Who it serves
- Service management professionals and the organisations that rely on them.
- How it lives the principle
- Delivery and scale handled by technology. People provide what makes training stick: community, mentoring, and relationships.
AmICovered
- What it does
- A consumer website that answers the question every policyholder asks: am I covered? Before you buy, it compares a current or prospective policy against your actual needs. Before you claim, it lets you verify your cover without calling a call centre and queuing.
- The ambition
- AmICovered aims to become the verifiable source of what is and is not in an insurance product, and what can be claimed for.
- Where it starts
- UK home and motor insurance, expanding over time to all UK insurance.
- How it lives the principle
- The questions call centres make people queue for, answered instantly. People reserved for the moments that genuinely need one.